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Timothy S
STOCKHOLM, NJ | 2018 Chevrolet ColoradoJune 18, 2021Kept truck for 6 days to do a roughly 10 hour job. Did not provide a loaner or rental for the time the truck was being repaired under warranty. Not good.Response from Nielsen Chevrolet
June 18, 2021Sorry for the inconvenience. Due to the many shortages Covid has thrust upon us all, no loaners were available during the time frame which your vehicle was in to have such a large operation performed. We will have more loaner capacity in the future when these shortages subside.Eric S
STEWARTSVILLE, NJ | 2021 Chevrolet 2500HD SilveradoJune 16, 2021Our salesman was the best ,Niegel took care of all or needs!Response from Nielsen Chevrolet
June 18, 2021Hi, thank you for taking the time to leave us feedback about your experience with us. At Nielsen Chevrolet, customer satisfaction is our highest priority.Michael D
SUCCASUNNA, NJ | 2018 GMC 1500 SierraJune 16, 2021Made me a key. Told them to program it to number 1 four times. Lucky me gets it programmed on number 3 after waiting an hour. Have to go back to reprogram my key again for another hour one day next week. Hopefully it will be right this time.Response from Nielsen Chevrolet
June 18, 2021We are sorry for the inconvenience. We will try to make your optional remote settings more suited to your personal preference upon your return.Owen R
SUCCASUNNA, NJ | 2021 Chevrolet ColoradoJune 16, 2021Just poor timing Corona time.Response from Nielsen Chevrolet
June 18, 2021Hi, thank you for taking the time to leave us feedback about your experience with us. At Nielsen Chevrolet, customer satisfaction is our highest priority.Patricia G
WANTAGE, NJ | 2020 Chevrolet EquinoxJune 14, 2021Excellent job! Your service manager, John, is a great asset to your company and very knowledgeable!Response from Nielsen Chevrolet
June 18, 2021Hi, thank you for taking the time to leave us feedback about your experience with us. At Nielsen Chevrolet, customer satisfaction is our highest priority.Albert V
SPARTA, NJ | 2019 Chevrolet EquinoxJune 14, 2021Excellent service as always. The service team is fantastic. Al is the best. Thanks again.Response from Nielsen Chevrolet
June 18, 2021Hi, thank you for taking the time to leave us feedback about your experience with us. At Nielsen Chevrolet, customer satisfaction is our highest priority.Stephen P
LAKE HOPATCONG, NJ | 2020 Chevrolet TraxJune 14, 2021Great repair job!Response from Nielsen Chevrolet
June 18, 2021Hi, thank you for taking the time to leave us feedback about your experience with us. At Nielsen Chevrolet, customer satisfaction is our highest priority.Susan D
WHARTON, NJ | 2015 Chevrolet ImpalaJune 13, 2021Every time I get 1 thing fixed on my car, I pull away and something isn;t working. Also Chevy should not charge for updating the steering. If I said no, what would my option s be? I Have extended warranty . I asked Al to call and see if this was covered. He never gave me an answer.Response from Nielsen Chevrolet
June 18, 2021I called to address the issues you spoke of, but did not receive a return call. Please call when you have a moment to discuss this issue. 973 607 0128.Pasquale B
COLUMBIA, NJ | 2015 Chevrolet CorvetteJune 11, 2021I’ am not dissatisfied with your coupon spende $300 and get 40 instead of only 30 saveResponse from Nielsen Chevrolet
June 18, 2021Hi, thank you for taking the time to leave us feedback about your experience with us. At Nielsen Chevrolet, customer satisfaction is our highest priority.Erik G
LAKE HOPATCONG, NJ | 2019 Chevrolet TraverseJune 11, 2021The service was great and I was in and out in less than an hour.Response from Nielsen Chevrolet
June 18, 2021Hi, thank you for taking the time to leave us feedback about your experience with us. At Nielsen Chevrolet, customer satisfaction is our highest priority.