Reviews

Good

I can’t say enough about my recent experience leasing a 2023 Chevy Trailblazer at this dealership. I was impressed by their sincere client service, performance and professionalism. Most notably, was the kind guidance, product knowledge, expertise and responsiveness from Nigel Dwyer. His integrity and humor made the entire experience enjoyable, stress free and easy. Nigel, along with the Manager/Owner and CFO all worked diligently together to meet my financial and technical needs in order to provide a positive outcome. I highly recommend this dealership with a Ten star rating.

Factory required windshield wiper mechanism replacement.

I’d like to complete this when my windshield wiper blades come in! “Next day” hasn’t happened!

Very polite and prompt service

First up, when I called i was hung up "accidentally" a couple of times by the woman who answered when trying to transfer my car to services I think her name was Tammy or something like that. I had an appointment for 10:00am for a diagnostic. I went in and the woman at the desk completely ignored me, blowing her nose then went on her cell phone. I met a nice man who asked if I was being helped and walked me to service area. They told me they had call outs so itd be a bit. No big deal....until I called at 3:30pm and was told they didn't get a chance to look at my car. I expressed that I would've appreciated communication about the delay as this is my only means to get to work. I was told that my car would be looked at first thing in the morning and they'd call me to let me know about my diagnostic then, they didnt. I called at 10:30am to check the status...I got through after I called back after being hung up on AGAIN. They told me they were currently looking at it and would call me back soon. My boyfriend called at 12:00pm for an update. Services told him that the mechanic went on lunch then they "accidentally" hung up on him. A little after 1pm I heard from Leah about my car. I took my car elsewhere to get worked on. I really just expected communication and not to be lied to on multiple occasions. I expected honest updates, not them to tell me what they thought I wanted to hear. Very unprofessional experience, you might want to train everyone working with the phone how not to hang up on clients. I dont usually leave negative reviews but im not at all happy with my experience, I won't be back

Fast, friendly and done right!

Friendly and professional

Axel Lopez was quintessential salesman. He paid attention to detail, actively listened to what I wanted in a vehicle, found the exact vehicle I was looking for and walked me through features of the vehicle. He followed up.

Always smooth